Passsword reset emails not being delivered

Incident Report for Upbound

Resolved

This incident has been resolved.
Posted Jan 05, 2026 - 16:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 05, 2026 - 16:44 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 05, 2026 - 16:32 UTC

Investigating

We are currently investigating this issue.
Posted Jan 05, 2026 - 15:43 UTC
This incident affected: Accounts.